ECom Hats ROAS increase of 314%

OVERAL

Business Key Insights

Industry

Apparel/Hats

Platforms

Google Ads

Country

United States

Type

eCommerce

Information

Things I’ve encountered when I joined this business

Overal Info

The business was struggling with Google Ads results and low ROAS. The whole ad account was a mess when I joined. PMAX campaign with only 1 ad group that was burning through the whole budget, Ad Account level conversion goals set to count everything as a conversion, No Shopping campaign, etc. These were just a few of many different things I’ve encountered when I joined this ad account.

MER

1.4

Budget

$15,000/m

CPA

$43

ROAS

0.7

Things I’ve changed

Clearing up the ad account & setting up the scaling structure
Target persona research
Creating multiple PMAX campaigns segmented by margins
Removing brand keywords from PMAX campaigns
Creating a shopping campaign alongside PMAX
Creating a demand gen campaign to push TOF
Clearing tracking options and implementing server-side
Changing Branded Search campaign to portfolio bid with impression share and max cpc
Creating a DSA campaign to utilize the whole intent
Editing Shopping Feed titles & descriptions
Cleaning up GMC & connecting Symprosis

As always, the structure of the ad account is mostly the biggest reason why (aside from tracking) ad accounts are being stale. This one was no exception.

One of the biggest problem was the PMAX Campaign that was set to Maximize Conversions and with only 1 asset group that had no signals, themes or audience what so ever + it had branded search terms. The first thing was to create a segmentation for higher margin products to give the ad account some slack and to actually be profitable. I’ve created PMAX campaigns for 3 different segment groups, each with different interests inside and creatives.

The segmentation alone resulted in getting the higher ROAS, although that wasn’t the first intention at all. Campaign bidding was switched to TCPA and to tROAS afterwards. Honestly, that was it.

We strengthen the TOF and BOF with a shopping campaign, DSA, demand gen campaign and generic search campaign to make sure nothing fall through the cracks.

Results

MER

5.8

Budget

$25,000/m

CPA

$30

ROAS

2.9

Over the course of 6 months, I managed to develop a workflow to maintain the constant ROAS of almost 3. MER was also drastically increased and the business was profitable on multiple fronts and not only through ads. Google Ads made it all possible.

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